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The Baptist Union > Resources > Resources and Guidelines > Legal and Operations (BUC) Guideline Leaflets > Charities > Guideline Leaflet C18: Church Complaints Policy and Procedure
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C18: Church Complaints Policy

Guideline Leaflet C18: Church Complaints Policy and Procedure


Churches are not immune from challenge and complaints.  A church charity should seek to be open, transparent and accountable in its ministry and activities.


File type: PDF
File size: 310kb
Created: 07/09/2020
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C18, complaints policy, complaints policy and procedure, complaints procedure, complaint, procedure
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Guideline Leaflet C18: Church Complaints Policy and Procedure
Churches are not immune from challenge or complaints. A church charity should seek to be open, transparent and accountable in its ministry and activities
Read more
pdf
Guideline Leaflet C17: Serious Incident Reporting
If a serious incident occurs in your church, you need to report it to the Charity Commission. This leaflet explains what a 'serious' incident is, how to report it, and the further action that you need to take
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pdf
Guideline Leaflet C13: Writing Minutes
A guide for all those in Baptist churches who have the job of writing minutes - for example for Church and Trustee Meetings
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pdf
Guideline Leaflet C16: Conflicts of Interest
Guidance for charity trustees who have a legal duty to act only in the best interests of their charity
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pdf
Guideline Leaflet C08: Registering as a CIO Online
Guidance on how churches register as a CIO with the Charity Commission
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pdf
Guideline Leaflet Index
Index for all Legal and Operations Team (BUC) Guideline leaflets
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     Legal and Operations (BUC) Guideline Leaflets 
    Guideline Leaflet Index
    Posted: 03/09/2013
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